New clients must schedule a consultation prior to receiving any hair extension or hair color services. Consultations and extension/color services cannot be scheduled on the same day.
All hair types are welcome!
Please do not bring extra people to your appointment. The salon studio is a cozy space and can only accommodate scheduled clients.
No children are permitted in the salon studio unless being serviced.
Brittany Simone Hair Studio does not offer Exchanges, Returns or Refunds of any kind on any items offered for sale in-salon or online.
I understand that unplanned issues can come up and you may need to cancel an appointment. If that happens, I respectfully ask that you provide 24 hours notice in the event of a cancellation.
Cancellations and "No Shows" leave gaps in my schedule that cannot be filled without timely notice. This notification courtesy enables me to schedule another client, and in turn maintain a higher availability of appointments for you as well as others.
If 24 hours notice is not given, you will be charged a $25 service fee. Missed appointments or "no shows" are subject to a charge in the amount of 50% of your service. There will be NO EXCEPTIONS!
